Privacy Policy

Thank you for visiting FCI Billiards your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us when you place an order, subscribe to our newsletter, or contact customer service. The information we may collect includes:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Partial Payment information (processed securely through a third-party payment provider)

2. How We Use Your Information

We use your personal information solely for the purpose of fulfilling your orders and providing customer service. This includes:

  • Processing and shipping your orders
  • Communicating with you regarding your orders (e.g., order confirmations, shipping updates, customer service inquiries)
  • Responding to inquiries or requests you submit to us
  • Sending important updates related to our services, products, or your account (e.g., changes to our privacy policy, order-related notifications)

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

  • With trusted third-party service providers who assist us in processing payments, shipping orders, or performing other necessary functions related to our services (e.g., payment processors, shipping companies). These third parties are obligated to protect your information and use it only for the specific purpose of fulfilling their services.
  • As required by law or when necessary to protect our rights or the safety of our customers.

4. Data Security

We take reasonable precautions to protect the personal information you provide to us. We use secure encryption methods for transmitting payment and other sensitive data, and we follow industry standards to safeguard your information.

5. Your Choices and Rights

You have the right to:

  • Access and update the personal information you have provided to us
  • Request the deletion of your personal information, subject to certain legal limitations
  • Opt out of receiving promotional communications from us at any time

To make any requests regarding your personal information, please contact us via Contact Form.

6. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to enhance your experience on our website. These technologies help us improve our services, remember your preferences, and track website usage. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features on our website.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.